Safety Guidelines & Emergency Contacts
Emergency Contacts
24/7 Emergency Support
OyaGo Emergency: +94 71 234 5678
Emergency Hotline: 1990
OyaGo Emergency Response Team is available 24/7
Local Authorities
Police Emergency: 119
Police: Kobeigane - +94 372 293 024
Fire Department: 110
Disaster Management: 117
Medical Facilities
Ambulance Service: 1990
Kobeigane Hospital: +94 372 293 111
Nikaweratiya Hospital: +94 372 260 261
Kurunegala Hospital: +94 372 222 261
Rescue Services
Wildlife Emergency: +94 70 219 3112
Search & Rescue: +94 77 347 8880
Tourist Police: +94 11 242 1052
Save these numbers to your phone before your trip
Essential Safety Tips
Stay Safe, Stay Afloat
Even if you're just dipping your feet or floating near the shore, wearing a life jacket can protect you from sudden drops, strong undercurrents, or unexpected slips. It's a simple step that can make a big difference.
Bring a Buddy
Whether you're swimming, hiking along the stream, or just exploring, always go with someone. It's not just safer—it adds to the fun and ensures help is close by in case anything happens.
Mind Your Step
Riverbanks often have uneven ground, loose rocks, or hidden roots. Wet surfaces, especially moss-covered stones, can be dangerously slippery. Take your time and wear sturdy shoes to avoid falls.
Sandy But Not Always Safe
Sandy banks are great for relaxing, but they can shift under pressure. Avoid digging deep holes or standing too close to soft edges, especially during or after rain, when the ground may be unstable.
Camp Smart
Set up your tent on higher, flat ground—away from the river's edge. Rivers like Deduru Oya can rise quickly, especially during rain upstream. Stay alert and follow signs or local advice on safe camping zones.
Sun & Shade Balance
Bring plenty of drinking water, sunscreen, and a wide-brimmed hat. Long hours in the sun can lead to dehydration or heatstroke, especially for kids. Take regular breaks in shaded spots under trees or shelters.
Kids First, Eyes Always
Keep children within sight and close reach when near water. Even shallow areas can be risky with sudden depth changes or slippery rocks. Assign one adult to supervise at all times.
Know Who to Call
Take a moment to note down emergency contacts or take a photo of them from the info board or website. Mobile signals may be weak near the river, so having those numbers handy can save precious time.
Keep Nature Wild
Respect the natural surroundings—avoid feeding wildlife, don't litter, and leave plants undisturbed. This helps protect both you and the environment, keeping the riverside beautiful for everyone.
Rain Upstream? Watch Out
Rivers can rise even when it's dry where you are. Rainfall upstream can cause flash floods downstream with little warning. Check weather reports and talk to locals or guides before heading out.
River Safety Guidelines

Water Activities
- •Always wear life jackets during water activities
- •Never swim alone or in restricted areas
- •Check weather conditions before water activities
- •Follow guide instructions at all times
- •Keep emergency contacts readily available

Camping Safety
- •Camp only in designated areas
- •Keep food stored securely
- •Maintain clean campsite
- •Follow fire safety guidelines
- •Stay aware of weather conditions
Local Area Safety
Weather Considerations
Monitor local weather forecasts and be prepared for sudden changes. The DeduruOya area can experience rapid weather changes, especially during monsoon seasons. Flash floods can occur with little warning.
Wildlife Awareness
While the area is generally safe, be aware of local wildlife. Follow guide instructions and maintain safe distances from any animals you may encounter. Store food properly to avoid attracting wildlife to your campsite.
Medical Facilities
The nearest medical facilities are located within 10km of the main camping areas. Our staff are trained in first aid and emergency response. For serious medical emergencies, helicopter evacuation can be arranged to Kurunegala or Colombo.
Required Safety Equipment
- Life jackets (provided for water activities)
- First aid kits (available at all locations)
- Emergency communication devices
- Maps and navigation tools
Download Our Complete Safety Guide
Get our comprehensive safety guide to keep with you during your visit. Available in English, Sinhala, and Tamil.