Safety Guidelines & Emergency Contacts

Emergency Contacts

24/7 Emergency Support

OyaGo Emergency: +94 71 234 5678

Emergency Hotline: 1990

OyaGo Emergency Response Team is available 24/7

Local Authorities

Police Emergency: 119

Police: Kobeigane - +94 372 293 024

Fire Department: 110

Disaster Management: 117

Medical Facilities

Ambulance Service: 1990

Kobeigane Hospital: +94 372 293 111

Nikaweratiya Hospital: +94 372 260 261

Kurunegala Hospital: +94 372 222 261

Rescue Services

Wildlife Emergency: +94 70 219 3112

Search & Rescue: +94 77 347 8880

Tourist Police: +94 11 242 1052

Save these numbers to your phone before your trip

Essential Safety Tips

Stay Safe, Stay Afloat

Even if you're just dipping your feet or floating near the shore, wearing a life jacket can protect you from sudden drops, strong undercurrents, or unexpected slips. It's a simple step that can make a big difference.

Bring a Buddy

Whether you're swimming, hiking along the stream, or just exploring, always go with someone. It's not just safer—it adds to the fun and ensures help is close by in case anything happens.

Mind Your Step

Riverbanks often have uneven ground, loose rocks, or hidden roots. Wet surfaces, especially moss-covered stones, can be dangerously slippery. Take your time and wear sturdy shoes to avoid falls.

Sandy But Not Always Safe

Sandy banks are great for relaxing, but they can shift under pressure. Avoid digging deep holes or standing too close to soft edges, especially during or after rain, when the ground may be unstable.

Camp Smart

Set up your tent on higher, flat ground—away from the river's edge. Rivers like Deduru Oya can rise quickly, especially during rain upstream. Stay alert and follow signs or local advice on safe camping zones.

Sun & Shade Balance

Bring plenty of drinking water, sunscreen, and a wide-brimmed hat. Long hours in the sun can lead to dehydration or heatstroke, especially for kids. Take regular breaks in shaded spots under trees or shelters.

Kids First, Eyes Always

Keep children within sight and close reach when near water. Even shallow areas can be risky with sudden depth changes or slippery rocks. Assign one adult to supervise at all times.

Know Who to Call

Take a moment to note down emergency contacts or take a photo of them from the info board or website. Mobile signals may be weak near the river, so having those numbers handy can save precious time.

Keep Nature Wild

Respect the natural surroundings—avoid feeding wildlife, don't litter, and leave plants undisturbed. This helps protect both you and the environment, keeping the riverside beautiful for everyone.

Rain Upstream? Watch Out

Rivers can rise even when it's dry where you are. Rainfall upstream can cause flash floods downstream with little warning. Check weather reports and talk to locals or guides before heading out.

River Safety Guidelines

Water Activity

Water Activities

  • Always wear life jackets during water activities
  • Never swim alone or in restricted areas
  • Check weather conditions before water activities
  • Follow guide instructions at all times
  • Keep emergency contacts readily available
Camping

Camping Safety

  • Camp only in designated areas
  • Keep food stored securely
  • Maintain clean campsite
  • Follow fire safety guidelines
  • Stay aware of weather conditions

Local Area Safety

Weather Considerations

Monitor local weather forecasts and be prepared for sudden changes. The DeduruOya area can experience rapid weather changes, especially during monsoon seasons. Flash floods can occur with little warning.

Wildlife Awareness

While the area is generally safe, be aware of local wildlife. Follow guide instructions and maintain safe distances from any animals you may encounter. Store food properly to avoid attracting wildlife to your campsite.

Medical Facilities

The nearest medical facilities are located within 10km of the main camping areas. Our staff are trained in first aid and emergency response. For serious medical emergencies, helicopter evacuation can be arranged to Kurunegala or Colombo.

Required Safety Equipment

  • Life jackets (provided for water activities)
  • First aid kits (available at all locations)
  • Emergency communication devices
  • Maps and navigation tools

Download Our Complete Safety Guide

Get our comprehensive safety guide to keep with you during your visit. Available in English, Sinhala, and Tamil.